What does a GhostWork pilot cover?

A pilot covers one named Web3 operations workflow. Common surfaces include treasury reconciliation, BD research, recurring reporting, campaign operations, and community support.

Why start with one workflow?

One workflow keeps the pilot concrete. We can map the current mess, build around the real handoffs, and judge the result against actual operator behavior.

Can GhostWork work with existing tools?

Yes. The pilot can sit around the tools already in place, including spreadsheets, Airtable-style bases, Discord, Telegram, wallets, analytics exports, CRMs, and internal dashboards.

What happens after the pilot?

After the pilot, the team can keep the workflow as built, expand it into adjacent operations, or use the findings to decide that the surface is not worth further automation.

What kind of Web3 teams fit best?

The best fit is a team with a real operating burden: treasury movement, partner research, support volume, fragmented reporting, or repeated manual coordination.

What makes GhostWork different from a generic automation shop?

GhostWork starts with one named Web3 operating surface, maps the real handoffs, and runs the pilot against behavior your team can inspect. The point is not a tool demo. The point is whether the workflow earns a larger rollout.

GhostWork for Pixion Games

For Web3 Game Studios Running Live Products

Yourcommunityneverreallyclocksout.Yourteamhasto.

GhostWork builds automated community ops systems for Web3 game studios with Discord triage, player support automation, and content pipelines that keep your community alive and your team sane.

Your players are in every time zone. So are the questions, the bug reports, and the FUD. Most can be answered without a human. They just need a system smart enough to know the difference.

Book an Intake Call See full capabilities

30-minute call. We map your actual community bottleneck and show you what is automatable.

What scaling community ops actually looks like

The friction is predictable. The same patterns show up at every studio that tries to grow community headcount linearly.

The community never sleeps

Discord and Telegram run across every time zone. Players expect quick answers. Your community managers burn out covering night shifts and weekends while most questions are ones they have answered a hundred times before.

Launch windows collapse under noise

Every NFT drop, season update, or patch brings a flood of the same questions. Instead of managing the moment, your team is buried in triage. The players who got no reply during launch week do not come back.

Content pipeline runs on manual effort

Patch notes, game updates, NFT launch announcements. Every channel needs a version of the same update written from scratch. Discord gets one message, Twitter gets another, your newsletter is three weeks late.

What we build for you

One named surface. A scoped build with runbook and handoff materials.

Automated Discord and Telegram triage

A trained AI agent handles the FAQ layer across your community channels. It answers common player questions, triages bug reports to the right channel, and escalates to a human only when something genuinely needs one. Runs on your server, trained on your game's documentation.

Smart community engagement layer

Never miss a launch window again. Automated welcome flows for new members, drop announcements pushed across channels simultaneously, and engagement triggers that fire when activity drops. The system keeps the room warm without you having to feed it.

Cross-channel content pipeline

One update, every channel. Patch notes and game announcements flow automatically to Discord, Telegram, and your newsletter in the right format for each platform. No manual reformatting. No channels falling behind.

What you keep

Full access to all automations and bots

All data stays on your infrastructure

No vendor lock-in. Works with your existing Discord and Telegram setup

Complete operational runbook at handoff

Included iteration after launch

Clear handoff materials for your team

From problem to scoped build

Surface alignment

We spend the first week mapping your actual community bottleneck. Where are players falling through the cracks? What questions eat the most time? We scope the build with you before implementation starts.

Build the automation

We train the bot on your game's documentation, lore, patch history, and FAQ. Connect it to your Discord and Telegram. Wire up the content pipeline. Test against real traffic before go-live.

Deploy and iterate

Deploy the scoped build, then iterate from real usage. Iteration is included in the same SOW. You monitor the metrics, we tune the system. Handoff includes a full runbook so your team can run it independently.

Ghost Ops Pilot

Start with a pilot. Prove it works first.

One named ops surface: your Discord triage, your Telegram bot, or your content pipeline. $5,000 flat for the scoped Phase 1 build. Iteration is included in the same SOW. Handoff includes the runbook, source materials, and operating notes.

$5,000 flat Phase 1Scoped build packageOne named surfaceNo retainer required

Book a 20-min intake call

Ready to stop doing it manually?

A 30-minute call where we map your actual community bottleneck and show you what is automatable. No pitch deck, just a real look at your ops.

Book an Intake Call